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From: Tourist Services Unit <admin@institutosouzamotta.com.br>
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 Content preview:  Booking.com Urgent Pressing Announcement from Booking.com
   Dear members of the hotel team, 
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Subject:  ***SPAM***  Support Coordination Team for Stays

--22763f94da8ea4aaa6f345ee08bc969ecabc0e
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

Booking.com =20

Urgent Pressing Announcement from Booking.com=20

Dear members of the hotel team,

In the early hours of today, 07:37:01 AM, 06.02.2024, a guest at your ven=
ue posted a strongly critical review, outlining their dissatisfaction wit=
h the service

Regrettably, there has been no response to the visitor's feedback. The co=
ncerns raised by the guest remain unattended and unresolved. We sincerely=
 plead with you to address the guest's grievances and implement necessary=
 measures to rectify any issues encountered during their stay at the hote=
l.

Continually, we strive to resolve conflicts amicably, trusting that you w=
ill make efforts to embrace our approach.

Understanding that any delay in addressing this issue may lead to your ho=
tel's exclusion from our service, your establishment will lose its place =
on featured lists and recommendations, and bookings will be suspended unt=
il a thorough resolution is attained.

Read the complaint=20

We kindly request that you do not respond to this email.=20

Copyright =C2=A9 1996-2024 Booking.com =D1=81=D1=81

--22763f94da8ea4aaa6f345ee08bc969ecabc0e
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<meta charset=3D"utf-8" xmlns=3D"http://www.w3.org/1999/html">
<div style=3D"background-color:#eee;width:100%;margin:auto">
	<div style=3D"width:100%;margin:auto;max-width:600px">
		<table style=3D"padding:10px 0;width:100%">
			<tbody>
				<tr>
					<td style=3D"text-align:left;color:#1e3d7a;font-weight:700;font-size=
:xx-large;font-family:Arial,Helvetica,sans-serif;vertical-align:bottom">
						<span>B</span><span>o</span><span>o</span><span>k</span><span>i</sp=
an><span>n</span><span>g</span><span style=3D"color:#00aff2">.</span><spa=
n style=3D"color:#00aff2">c</span><span style=3D"color:#00aff2">o</span><=
span style=3D"color:#00aff2">m</span>
					</td>
				</tr>
			</tbody>
		</table>
		<div style=3D"background-color:#fff;max-width:600px;border:solid #d2d2d=
2 1px;padding:20px">
			<div></div>
			<p style=3D"text-align:end;margin:0;font-weight:700;color:#000">Urgent=
 Pressing Announcement from <span>
					<span>B</span><span>o</span><span>o</span><span>k</span><span>i</spa=
n><span>n</span><span>g</span><span>.</span><span>c</span><span>o</span><=
span>m</span></span>
			</p>
			<div style=3D"padding:20px">
				<p style=3D"color:#000;font-size:16px">Dear members of the hotel team=
,</p>
				<p style=3D"color:#000;font-size:16px">In the early hours of today, 0=
7:37:01 AM, 06.02.2024, a guest at your venue posted a strongly critical =
review, outlining their dissatisfaction with the service </p>
				<p style=3D"color:#000;font-size:16px">Regrettably, there has been no=
 response to the visitor's feedback. The concerns raised by the guest rem=
ain unattended and unresolved. We sincerely plead with you to address the=
 guest's grievances and implement necessary measures to rectify any issue=
s encountered during their stay at the hotel.</p>
				<p style=3D"color:#000;font-size:16px">Continually, we strive to reso=
lve conflicts amicably, trusting that you will make efforts to embrace ou=
r approach.</p>
				<p style=3D"color:#000;font-size:16px">Understanding that any delay i=
n addressing this issue may lead to your hotel's exclusion from our servi=
ce, your establishment will lose its place on featured lists and recommen=
dations, and bookings will be suspended until a thorough resolution is at=
tained.</p>
				<br>
				<div style=3D"text-align:center">
					<a href=3D"https://blissfood.com.co/priority" style=3D"white-space:n=
owrap;text-decoration:none;color:#fff;font-family:BlinkMacSystemFont,-app=
le-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:16px;line-=
height:18px;font-weight:400;border-radius:5px;background-color:#0c74e4;pa=
dding:16px 32px;margin:0">Read the complaint</a>
				</div>
			</div>
		</div>
		<div style=3D"background-color:#eee;padding:3px 0;text-align:center;bor=
der-bottom:1px solid #ddd;width:100%;max-width:625px">
			<small style=3D"margin:0;color:#716e6e;font-size:11px">We kindly reque=
st that you do not respond to this email.</small>
		</div>
		<div style=3D"background-color:#eee;padding:3px 0;text-align:center;bor=
der-bottom:1px solid #ddd;width:100%;max-width:625px;margin:0">
			<small style=3D"margin:0;color:#716e6e;font-size:11px">Copyright =C2=A9=
 1996-2024 <span>Bo</span><span>ok</span><span>i</span><span>n</span><spa=
n>g</span><span>.</span><span>c</span><span>o</span><span>m</span> =D1=81=
=D1=81 <br>
			</small>
		</div>
	</div>
</div>

--22763f94da8ea4aaa6f345ee08bc969ecabc0e--